Answers calls during sessions
Your AI agent picks up 24/7, explains what a first visit involves using your wording, and books it on your Google, Outlook, HighLevel or Cal.com calendar.
Acupuncture plans often run over many weekly visits, and patients drift off after a few. Avoonta answers the phone while your needles are in, confirms every session and checks in with anyone who stops booking.
Acupuncture Clinics · 063 of 200 industries
A treatment plan only works if patients keep their appointments.
Most acupuncture clinics are small. When you're with a patient for an hour, the phone goes to voicemail, and a new caller asking about insurance or first-visit pricing books somewhere else.
Existing patients feel a little better after a few sessions and stop scheduling. Nobody has time to call them, and the plan you designed never gets finished.
Your AI agent picks up 24/7, explains what a first visit involves using your wording, and books it on your Google, Outlook, HighLevel or Cal.com calendar.
It calls or texts the day before every session and rebooks anyone who can't make it.
Patients who haven't booked their next session get a friendly call, with consent, and the next visit goes back on the calendar.
Questions about a condition or how they felt after treatment are passed to the practitioner live or as a message.
One install sets up the whole team for your business: who calls, who chases, who answers and who reminds. Each one opens by saying it's an AI assistant.
Calls new acupuncture inquiries within seconds and books the first visit.
Hi first name, this is an AI assistant calling for business about your first acupuncture visit.
Asks first Have you had acupuncture before?
Hands off to: a person (Practitioner (live transfer or message))
Retries new inquiries who didn't answer or didn't book.
Hi first name, this is an AI assistant for business, following up on your acupuncture inquiry.
Asks first Still want to book a first visit?
Calls day 0, 2, 5 · text after each missed call
Hands off to: a person (Clinic owner)
Answers 24/7 while practitioners treat, books sessions and takes messages.
Thanks for calling business. I'm the AI assistant.
Asks first New or returning patient?
Hands off to: a person (Practitioner on duty)
Confirms each session the day before and rebooks missed ones.
Hi first name, this is an AI assistant from business confirming your session tomorrow.
Asks first Still coming tomorrow?
Text the day before · call if no reply
Checks in with patients who stopped booking partway through a plan.
Hi first name, this is an AI assistant for business.
Asks first Would you like to continue your sessions?
Hands off to: a person (Practitioner)
Someone calls while every practitioner has a patient on the table. Here's the AI answering.
Avoonta takes in new requests and appointment lists by webhook, Zapier, Make or the API, then returns bookings and call notes the same way.
Use practice software like Jane, Unified Practice or Acubliss? Connect it via Zapier or webhooks.
If confirmations and check-ins bring back two or three patients a month who would have stopped, their sessions would more than pay for the plan.
These inputs are made up. Your call volume, session fees and plan lengths will differ.
Your agent answers from your clinic's own information and books visits. It doesn't say what acupuncture will treat, give health advice or comment on symptoms; the practitioner does that. Where you bill insurance, Avoonta doesn't claim HIPAA compliance, so set the caller to collect scheduling details only. Check-in calls to past patients go only to people who agreed to be contacted, and urgent health concerns are told to call 911.
No. It can describe your visit format and pricing from your wording, but questions about conditions go to the practitioner.
It can book a series of sessions and explain packages using your wording. Payments are handled by your clinic.
Yes, for patients who gave consent. It checks in and offers the next session.
Yes. Set shorter session types and it books into your group treatment slots.
Set up an agent for your business, test it on your own phone, and go live today. Unlimited AI agents and team members on every plan.