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Audiology clinicsGoal: Hearing test booked

The AI receptionist that speaks slowly, books the hearing test and calls to confirm.

Many of your patients would rather phone than fill out a form, and many bring an adult child into the decision. Avoonta answers every call, speaks clearly, books the evaluation and confirms it the day before.

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Audiology & Hearing Aids · 065 of 200 industries

  • Speaks at a patient's pace
  • Books hearing evaluations
  • Confirms visits the day before
The problem

Why audiology & hearing aids leads go cold.

A free hearing test only helps if the patient actually shows up.

Hearing clinics live on the phone. Patients call to ask about batteries, cleanings and a squeal in their aid, while new patients answering a mailer want to book a test. One front desk person can't take all of it.

Missed appointments hurt most. An evaluation slot sits empty because nobody had time to confirm, and the patient's daughter, who was going to drive, never got a reminder.

What Avoonta does for audiology & hearing aids

Four jobs, done on every call.

Answers every call, clearly

Inbound

Your AI agent picks up 24/7, speaks at an unhurried pace, repeats times back, and transfers to your front desk the moment a caller asks for a person.

Books new hearing evaluations

Outbound + inbound

Callers from a mailer or web form get a callback with consent, and the evaluation goes straight onto your Google, Outlook, HighLevel or Cal.com calendar.

Confirms the day before

Follow-up

It calls to confirm, asks if a family member is coming along, and rebooks anyone who can't make it instead of leaving a gap.

Routes device problems to staff

Live transfer

A hearing aid that stopped working or a fitting question gets a live transfer to your team with a short whisper summary.

What's in the snapshot

Audiology & Hearing Aids: 5 AI agents, ready in one click.

One install sets up the whole team for your business: who calls, who chases, who answers and who reminds. Each one opens by saying it's an AI assistant.

  • 60minHearing evaluation, booked live
  • 3ready texts
  • 6FAQ answers for the receptionist
  • 1click installs all five
  1. New leads

    Hearing test caller

    Calls mailer and web leads within seconds and books a hearing evaluation.

    Hi first name, this is an AI assistant calling for business about the hearing test you asked about.

    Asks first Is the test for you or a family member?

    • Evaluation booked
    • Call back later
    • Not interested

    Hands off to: a person (Front desk)

  2. Follow-up

    Evaluation follow-up

    Reaches hearing test leads who missed the call or didn't book.

    Hi first name, this is an AI assistant for business, calling back about a hearing evaluation.

    Asks first Would you still like a hearing test?

    Calls day 0, 2, 5 · text after each missed call

    • Evaluation booked
    • Booking link texted
    • Closed out

    Hands off to: a person (Front desk)

  3. Receptionist

    Clinic receptionist

    Answers 24/7, books tests and clean-and-checks, and routes device problems.

    Thank you for calling business. I'm the AI assistant.

    Asks first Are you a current patient?

    • Visit booked
    • Message for audiologist
    • Transferred

    Hands off to: a person (Audiologist on duty)

  4. Reminders

    Day-before confirmer

    Confirms evaluations and fittings the day before; rebooks missed ones.

    Hello first name, this is an AI assistant from business calling to confirm your appointment tomorrow.

    Asks first Is tomorrow still good?

    Call the day before · text if no answer · one retry 2 hours later

    • Confirmed
    • Rescheduled
    • Cancelled
  5. Win-back

    Annual check caller

    Invites past patients due for a yearly hearing check or device clean-and-check.

    Hello first name, this is an AI assistant for business.

    Asks first How are your hearing aids working?

    • Check booked
    • Not now
    • Do not call

    Hands off to: a person (Clinic staff)

Get the full snapshot — start free Agencies: install it for every client
Sample call

A mailer response, called back the same minute.

An adult daughter filled in the form for her father. Here's the start of the call.

Evaluation bookedFamily member attendingReminder call set
Example call
AIHi Ellen, this is Rose, an AI assistant calling for Clearbrook Hearing about the hearing test you asked about. This call is recorded. Is this a good time?
ELLENYes, it's for my dad. He keeps turning the TV way up.
AIThanks for helping him. Has he had a hearing test before, and does he wear hearing aids now?
ELLENNo test in years, no aids.
AIUnderstood. We have a first evaluation Tuesday at 10am or Thursday at 2pm. Will you be coming with him?
ELLENThursday at 2, and yes, I'll drive him.
Fits your tools · and the math

Works with your CRM, calendar and Zapier.

Mailer and web leads reach Avoonta by webhook, Zapier, Make or the API. Booked visits and call notes go back to your system the same way.

Use practice software like Sycle, Blueprint OMS or CounselEAR? Connect it via Zapier or webhooks.

  • Google Calendar
  • Outlook
  • HighLevel
  • Cal.com
  • Webhooks
  • Zapier
  • Make
  • API

What lands in your CRM after each call

  • Patient or caller name
  • New or returning
  • Family member attending
  • Booked time
  • Confirmation status
  • Recording and transcript
Example

What filling a few empty evaluation slots could mean.

Calls and callbacks a month
120
Talk time per call, roughly
4 min
Minutes used
about 480 of 750
Plan
Agency, $199/mo

If confirmation calls save even a couple of evaluations a month that would have been no-shows, and one becomes a hearing aid fitting, the plan is covered.

Example only. Use your own call counts, visit lengths and fitting rates.

Limits and compliance

Scheduling help, not hearing advice.

Your agent books visits and answers questions from your clinic's own information. It doesn't assess hearing, recommend devices or give medical advice; anything clinical goes to your audiologist. Avoonta doesn't claim HIPAA compliance, so keep the caller to names, contact details and appointment needs. Sudden hearing loss or dizziness gets an immediate transfer to staff, and true emergencies are told to hang up and call 911.

  • Transfers to a person on request
  • No device or medical recommendations
  • Calls 8am-8pm, with consent
Audiology & Hearing Aids FAQ

Straight answers.

Will older patients be comfortable talking to it?

It speaks slowly, repeats key details and says up front it's an AI assistant. Anyone who prefers a person is transferred right away.

Can it talk with the patient's adult children?

It can book with whoever calls, using the details you allow it to collect. Your staff handles anything that needs the patient's own authorization.

Can it handle battery and cleaning requests?

Yes. It can take the request, book a clean-and-check visit or pass a message to your team.

Does it recommend hearing aids?

No. Device choices are made by your audiologist after testing.

Related industries

Similar agents, other trades.

All 200 industries
Senior CareGoal: Care consult booked5 agentsCalls families back in seconds and books the in-home care consultation. Medical ClinicsGoal: Appointment booked5 agentsPicks up every clinic call 24/7, answers office FAQs and books appointments live. Dental ClinicsGoal: New patient booked5 agentsAnswers new-patient calls 24/7 and books cleanings, exams and consults live.

Your next audiology & hearing aids lead gets a call in seconds.

Set up an agent for your business, test it on your own phone, and go live today. Unlimited AI agents and team members on every plan.

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