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Criminal defense firmsGoal: Consult booked

The AI receptionist that answers the 2am arrest call your voicemail would miss.

When someone is arrested, a parent or spouse starts calling lawyers in the middle of the night. Avoonta answers every call, collects the basics without asking about the facts, and connects urgent ones to your on-call attorney.

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Criminal Defense Lawyers · 120 of 200 industries

  • Answers arrest calls 24/7
  • Collects court date and charges
  • Live transfer to on-call attorney
The problem

Why criminal defense lawyers leads go cold.

Families retain the defense lawyer who picks up at 2am.

Arrests happen nights and weekends. A frightened mother calls the first five firms she finds, and the ones that go to voicemail are crossed off before sunrise.

You can't answer every line yourself and still be fresh for court at 9am. An answering service that takes a message doesn't help a family that wants to know someone is on it now.

What Avoonta does for criminal defense lawyers

Four jobs, done on every call.

Answers every call, any hour

Inbound

Your AI Agent picks up on the first ring, says it's an AI assistant, and stays calm with callers who are scared or upset.

Takes intake, not the story

Inbound

Who was arrested, where they're held, the charge as the caller understands it, and any court date. It avoids asking what happened, so the facts stay for the attorney.

Reaches the on-call attorney

Live transfer

Someone in custody right now, or a hearing tomorrow morning? The call goes live to your on-call phone with a whisper summary first.

Books the consultation

Outbound + inbound

For less urgent matters it books a consult from your Google, Outlook, HighLevel or Cal.com calendar and texts the time.

What's in the snapshot

Criminal Defense Lawyers: 5 AI agents, ready in one click.

One install sets up the whole team for your business: who calls, who chases, who answers and who reminds. Each one opens by saying it's an AI assistant.

  • 30minConfidential consultation, booked live
  • 4ready texts
  • 6FAQ answers for the receptionist
  • 1click installs all five
  1. New leads

    Web inquiry caller

    Calls people who asked for a defense consult online within seconds and books it.

    Hi first name, this is an AI assistant calling for business about the consultation you requested.

    Asks first Is this for you or someone else?

    • Consult booked
    • Transferred to attorney
    • Not a fit

    Hands off to: a person (On-call attorney)

  2. Follow-up

    Consult follow-up

    Retries inquirers who missed the call or didn't book a consult.

    Hi first name, this is an AI assistant calling for business.

    Asks first Do you still need a defense attorney?

    Calls day 0, 1, 2 · text after each missed call

    • Consult booked
    • Hired another firm
    • Stop calling

    Hands off to: a person (On-call attorney)

  3. Receptionist

    24/7 intake line

    Answers every call day and night, takes intake and puts custody calls through to an attorney.

    Thanks for calling business, I'm the AI assistant and this call is recorded.

    Asks first Who was arrested or charged?

    • Transferred to attorney
    • Consult booked
    • Message taken

    Hands off to: a person (On-call attorney)

  4. Reminders

    Consult and court-date reminder

    Confirms consults and reminds clients of court dates the firm has entered.

    Hi first name, this is an AI assistant calling for business to confirm your appointment on date at time.

    Asks first Still able to attend?

    Calls the day before · text if no answer

    • Confirmed
    • Rescheduled
    • Escalated to attorney

    Hands off to: a person (Assigned attorney)

  5. No-show recovery

    Missed consult caller

    Calls people who missed their consult to rebook before a court date arrives.

    Hi first name, this is an AI assistant calling for business.

    Asks first Do you still need help with the case?

    • Consult rebooked
    • No longer needed
    • Stop calling

    Hands off to: a person (On-call attorney)

Get the full snapshot — start free Agencies: install it for every client
Sample call

A mother calls at 2:14am.

A caller's adult son was arrested after a traffic stop and is being held at the county jail.

Transferred to attorneyIn custody, county jailIntake logged
Example call
AIThanks for calling Morrow Defense Group, I'm the AI assistant and this call is recorded. I can't give legal advice, but I can get an attorney on this. Who are you calling about?
DIANEMy son. He was arrested a couple of hours ago and he's at the county jail.
AII'm sorry. Please don't share details about what happened on this call. What's his full name, and do you know the charge or a court date?
DIANEDaniel Price. They said DUI. I don't know about court.
AIThank you. I'm connecting you to the attorney on call now. If the line drops, they'll call you back at this number.
DIANEOkay. Thank you.
Fits your tools · and the math

Works with your CRM, calendar and Zapier.

Intake notes and booked consults go from Avoonta to your case systems by webhook, Zapier, Make or the API, so the morning team sees every overnight call.

Use Clio, MyCase or Lawmatics for intake? Connect it via Zapier or webhooks.

  • Google Calendar
  • Outlook
  • HighLevel
  • Cal.com
  • Webhooks
  • Zapier
  • Make
  • API

What lands in your CRM after each call

  • Person arrested
  • Holding facility
  • Charge as stated
  • Court date
  • Consult time
  • Recording and transcript
Example

What one more retained case could mean.

Calls a month
60
Talk time per call, roughly
3 min
Minutes used
about 180 of 200
Plan
Launch, $79/mo

If answering overnight helps you retain even one more client a month, that fee would likely cover the plan for years.

Example only. Call volume, length and fees vary by firm; use your own numbers.

Limits and compliance

Intake only. No legal advice, no facts.

Your agent never gives legal advice, never predicts outcomes and steers callers away from describing what happened, so the facts are discussed with an attorney. Follow your bar's advertising and solicitation rules: outbound calls go only to people who contacted the firm and consented, between 8am and 8pm their time. Anyone in immediate danger is told to hang up and call 911.

  • No legal advice or predictions
  • Steers away from case facts
  • Custody calls reach an attorney
Criminal Defense Lawyers FAQ

Straight answers.

Will it tell a family whether bail will be set?

No. It can say an attorney will discuss bail and next steps, and connects them.

What if nobody answers the on-call phone?

It takes a message, texts the owner the summary, and tells the caller when to expect a callback.

Does it ask what the person did?

No. It's set to collect identifying and scheduling details only and to discourage callers from describing the facts.

Can it take calls from jail?

It answers whatever reaches your number. Collect-call systems may need your staff; set a rule for those.

Related industries

Similar agents, other trades.

All 200 industries
Law FirmsGoal: Consultation booked5 agentsAnswers new-client calls 24/7, takes intake and books the consultation. AccountantsGoal: Discovery call booked5 agentsPicks up during tax season and books new-client discovery calls. Financial AdvisorsGoal: Intro meeting booked5 agentsCalls prospect inquiries in seconds and books the intro meeting with you.

Your next criminal defense lawyers lead gets a call in seconds.

Set up an agent for your business, test it on your own phone, and go live today. Unlimited AI agents and team members on every plan.

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