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Hotels and rental hostsGoal: Booking link sent

The AI front desk that answers at 2am and texts guests your direct booking link.

Guests call about dates, pets, parking and early check-in at every hour. Avoonta answers in your property's name, handles the routine questions, and texts a direct booking link so you skip the commission.

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Hotels and Vacation Rentals · 166 of 200 industries

  • Answers guest calls 24/7
  • Asks dates, guests, pets
  • Texts your direct booking link
The problem

Why hotels and vacation rentals leads go cold.

An unanswered call often turns into an OTA booking you pay commission on.

Small hotels and rental hosts don't staff the phone around the clock. A traveler planning a trip at night calls, gets voicemail, and books the same room through a travel site that takes a cut.

The calls you do answer repeat themselves: is the pool open, are dogs allowed, how late is check-in, is there parking for a trailer. Your front desk or co-host spends the day on questions your listing already answers.

What Avoonta does for hotels and vacation rentals

Four jobs, done on every call.

Answers every guest call

Inbound

Your AI receptionist picks up 24/7, says it's an AI assistant, and answers check-in times, parking, pet rules, amenities and directions from your own house rules.

Takes the trip details

Inbound

Arrival and departure dates, number of guests, pets, accessibility needs and the occasion. Your team sees it all in the CRM before the guest books.

Texts the booking link

Follow-up

Instead of taking card details by voice, it texts your direct booking link right after the call, so the guest reserves and pays on your own booking engine.

Routes urgent stays to a person

Live transfer

Locked out, no hot water, a group booking for twenty: the call is transferred live to your on-call manager or host.

What's in the snapshot

Hotels and Vacation Rentals: 5 AI agents, ready in one click.

One install sets up the whole team for your business: who calls, who chases, who answers and who reminds. Each one opens by saying it's an AI assistant.

  • 20minGroup stay call, booked live
  • 3ready texts
  • 7FAQ answers for the receptionist
  • 1click installs all five
  1. New leads

    Direct booking caller

    Calls direct-booking inquiries within seconds, takes trip details and texts the booking link.

    Hi first name, this is an AI assistant calling for business about the dates you asked us to hold in mind.

    Asks first Arrival and departure dates?

    • Booking link sent
    • Group call booked
    • Call back later

    Hands off to: a person (Reservations manager)

  2. Follow-up

    Unbooked stay follow-up

    Re-tries guests who received the booking link but haven't reserved yet.

    Hi first name, this is an AI assistant calling for business about the dates you were looking at.

    Asks first Are the dates still the same?

    Calls day 0, 1, 4 · text after each missed call

    • Reserved
    • Link resent
    • Do not call

    Hands off to: a person (Front desk)

  3. Receptionist

    Guest line

    Answers 24/7 with house rules, check-in times and directions, and routes urgent stays to a person.

    Thanks for calling business, I'm the AI assistant for the property and this call is recorded.

    Asks first Are you a current guest?

    • Question answered
    • Booking link sent
    • Transferred

    Hands off to: a person (On-call host)

  4. Reminders

    Arrival confirmer

    Calls the day before arrival to confirm check-in time and share access instructions you provide.

    Hi first name, this is an AI assistant calling for business to help with check-in for your stay starting tomorrow.

    Asks first What time do you expect to arrive?

    Calls the day before arrival · text if no answer

    • Confirmed
    • Arrival time updated
    • Cancellation request passed on

    Hands off to: a person (Reservations)

  5. Win-back

    Past guest invite

    Calls past guests before their usual season to invite them back with a direct booking link.

    Hi first name, this is an AI assistant calling for business.

    Asks first Would you like the same dates as last time?

    • Booking link sent
    • Not this year
    • Stop calling

    Hands off to: a person (Reservations manager)

Get the full snapshot — start free Agencies: install it for every client
Sample call

A late-night call about a weekend stay.

A traveler calls your cabin rental at 10:30pm. Here's the call.

Booking link textedFri-Sun, 2 adults, 1 dogLead sent to CRM
Example call
AIThanks for calling Pine Hollow Cabins, I'm the AI assistant for the property. This call is recorded. How can I help?
OWENDo you have a cabin for two adults and a dog, the weekend of the 14th?
AITwo of our cabins allow dogs, with a pet fee listed at booking. Would you arrive Friday and leave Sunday?
OWENYes, Friday to Sunday.
AII'll text you our direct booking link with those dates, where you can see the pet-friendly cabins and reserve securely. Can I send it to this number?
OWENYes, go ahead.
Fits your tools · and the math

Works with your CRM, calendar and Zapier.

Avoonta sends every agent's dates, guest count and questions to your CRM or property system by webhook, Zapier, Make or the API, with the recording and transcript.

Run your property on Cloudbeds, Guesty or Hostaway? Connect it via Zapier or webhooks.

  • Google Calendar
  • Outlook
  • HighLevel
  • Cal.com
  • Webhooks
  • Zapier
  • Make
  • API

What lands in your CRM after each call

  • Arrival and departure
  • Guest count
  • Pets
  • Special requests
  • Booking link sent
  • Recording and transcript
Example

What a few direct bookings a month could mean.

Guest calls a month
200
Talk time per call, roughly
3 min
Minutes used
about 600 of 750
Plan
Agency, $199/mo

If answering at night moves a few stays a month from a travel site to your direct link, the commission you keep could cover the plan.

Example only. Your call volume, call length, rates and commission will differ; plug in your own numbers.

Limits and compliance

Guests pay on your site, not by voice.

Set your AI receptionist to text your booking link rather than take card details on the call; it doesn't take payments by phone. It answers from your house rules and never promises a room or rate your booking engine doesn't show. Lockouts, safety issues and emergencies go straight to a person on your team.

  • No card details by phone
  • Emergencies go to a person
Hotels and Vacation Rentals FAQ

Straight answers.

Can it see my live availability?

Not on its own. It collects the dates and texts your booking link, where your engine shows what's open.

Can it handle guests already staying with us?

Yes. It answers questions like Wi-Fi, checkout time and parking from your information, and transfers urgent problems live to your on-call number.

Will it answer international guests?

Guests hear the AI disclosure, and the rest of the call, in their own language.

I host three rentals. Is it worth it?

The Launch plan includes 200 minutes and a phone number for $79 a month, which suits smaller portfolios. You can move up a plan if call volume grows.

Related industries

Similar agents, other trades.

All 200 industries
Travel AgentsGoal: Trip planning call booked5 agentsCalls trip inquiries back fast, gathers dates and budgets, books a planning call. Event VenuesGoal: Venue tour booked5 agentsCalls venue inquiries back in seconds, checks the date and headcount, and books a tour. Car RentalGoal: Rental reserved5 agentsAnswers reservation calls around the clock and texts your booking link to confirm.

Your next hotels and vacation rentals lead gets a call in seconds.

Set up an agent for your business, test it on your own phone, and go live today. Unlimited AI agents and team members on every plan.

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