Answers and books new patients
Inbound
Your AI agent picks up 24/7, asks what the visit is for at a scheduling level, checks for referrals your practice needs, and books on your Google, Outlook, HighLevel or Cal.com calendar.
Podiatry practicesGoal: Follow-up booked
The AI receptionist that keeps podiatry follow-up visits from falling through.
Podiatry patients often need a series of visits: wound checks, nail care, orthotic fittings, post-op checks. Avoonta confirms each one, calls anyone who misses, and answers the phone so the next patient gets booked.
Podiatrists · 091 of 200 industries
- Confirms every follow-up
- Calls no-shows same day
- Books routine foot care visits
The problem
Why podiatrists leads go cold.
In podiatry, the missed follow-up visit is where the schedule leaks.
Many of your patients are older, some have diabetes, and many depend on rides. A visit gets forgotten, nobody calls, and a routine nail care or wound check slot goes empty.
The front desk is juggling referrals, insurance and orthotic pickups. New patient calls with heel pain or an ingrown nail wait on hold and hang up.
What Avoonta does for podiatrists
Four jobs, done on every call.
Confirms follow-ups by phone
Follow-up
It calls the day before, asks whether a ride is arranged, and rebooks anyone who can't come so the slot can be filled.
Calls no-shows the same day
Outbound
When a patient misses, it calls that afternoon to offer the next open time, so care stays on schedule.
Routes urgent foot concerns
Live transfer
Callers describing a wound that's getting worse, fever or a post-surgery concern are transferred live to your clinical staff.
What's in the snapshot
Podiatrists: 5 AI agents, ready in one click.
One install sets up the whole team for your business: who calls, who chases, who answers and who reminds. Each one opens by saying it's an AI assistant.
- 30minPodiatry visit, booked live
- 4ready texts
- 6FAQ answers for the receptionist
- 1click installs all five
-
New leads
New patient caller
Calls new patient web requests within seconds and books the first podiatry visit.
Hi first name, this is an AI assistant calling for business about your appointment request.
Asks first What kind of visit do you need?
- Visit booked
- Referral needed first
- Call back later
Hands off to: a person (Clinical staff)
-
Follow-up
Request follow-up
Retries appointment requests who missed the call or didn't book.
Hi first name, this is an AI assistant for business, following up on the foot care visit you requested.
Asks first Still need a visit?
Calls day 0, 2, 5 · text after each missed call
- Visit booked
- Booking link texted
- Closed out
Hands off to: a person (Front desk)
-
Receptionist
Foot and ankle front desk
Answers 24/7, books visits, handles orthotic pickups and routes urgent calls.
Thank you for calling business. I'm the AI assistant.
Asks first New or current patient?
- Visit booked
- Message for staff
- Transferred
Hands off to: a person (Clinical staff)
-
Reminders
Follow-up confirmer
Confirms follow-up visits the day before and checks rides are arranged.
Hello first name, this is an AI assistant from business calling to confirm your visit tomorrow.
Asks first Still coming tomorrow?
Call the day before · text if no answer · retry 2 hours later
- Confirmed
- Rescheduled
- Cancelled
-
No-show recovery
Same-day no-show caller
Calls patients who missed a visit that day and rebooks them.
Hello first name, this is an AI assistant for business.
Asks first Would you like a new time?
- Rebooked
- Message for doctor
- Do not call
Hands off to: a person (Clinical staff)
Sample call
A missed nail care visit, called back that afternoon.
A regular patient missed a morning appointment. Here's the same-day call.
Example call
AIHello Harold, this is June, an AI assistant calling for Westfield Foot and Ankle. We missed you at your 10am visit today. This call is recorded. Would you like to rebook?
HAROLDOh no, my ride fell through.
AII'm sorry about that. Would a time later in the week work, when someone can drive you?
HAROLDMy daughter's free Friday morning.
AIWe have Friday at 9:30am or 11am. Which would you like?
HAROLD9:30 is good.
Fits your tools · and the math
Works with your CRM, calendar and Zapier.
Appointment lists and missed-visit flags reach Avoonta by webhook, Zapier, Make or the API, and every rebooking goes back to your system the same way.
Use podiatry software like ModMed, eClinicalWorks or athenahealth? Connect it via Zapier or webhooks.
- Google Calendar
- Outlook
- HighLevel
- Cal.com
- Webhooks
- Zapier
- Make
- API
What lands in your CRM after each call
- Visit type
- New or established
- Referral on file
- Ride arranged
- Booked time
- Recording and transcript
Example
What recovering missed visits could mean.
- Confirmations, no-show calls and inbound a month
- 220
- Talk time per call, roughly
- 3 min
- Minutes used
- about 660 of 750
- Plan
- Agency, $199/mo
If day-before confirmations and same-day calls recover several missed visits each month, those visits would likely pay for the plan.
Illustration only. Your appointment counts, no-show rate and visit values will differ.
Limits and compliance
Schedules care. Doesn't assess feet.
Your agent books and confirms visits and answers FAQs from your practice's own information. It never assesses wounds, infections or pain, and it doesn't give medical advice. Worsening wounds or post-surgery concerns go to a person immediately, and emergencies are told to hang up and call 911. Avoonta doesn't claim HIPAA compliance, so collect only scheduling, referral and ride details.
Podiatrists FAQ
Straight answers.
Many of our patients are elderly. Will they manage with an AI?
It says it's an AI assistant, speaks slowly and repeats times. Anyone who asks for a person is transferred.
Can it check whether a referral is needed?
It can ask about the patient's plan and whether they have a referral, using your rules, and flag it for staff.
Can it handle orthotic pickup calls?
Yes. It can tell patients their orthotics are ready and book a fitting.
What if a diabetic patient says a wound looks worse?
The call is transferred live to clinical staff, or an urgent message goes to the provider. The agent never assesses it.
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