Answers and books new patients
Your AI agent picks up 24/7, asks what the visit is for at a scheduling level, checks for referrals your practice needs, and books on your Google, Outlook, HighLevel or Cal.com calendar.
Podiatry patients often need a series of visits: wound checks, nail care, orthotic fittings, post-op checks. Avoonta confirms each one, calls anyone who misses, and answers the phone so the next patient gets booked.
Podiatrists · 091 of 200 industries
In podiatry, the missed follow-up visit is where the schedule leaks.
Many of your patients are older, some have diabetes, and many depend on rides. A visit gets forgotten, nobody calls, and a routine nail care or wound check slot goes empty.
The front desk is juggling referrals, insurance and orthotic pickups. New patient calls with heel pain or an ingrown nail wait on hold and hang up.
Your AI agent picks up 24/7, asks what the visit is for at a scheduling level, checks for referrals your practice needs, and books on your Google, Outlook, HighLevel or Cal.com calendar.
It calls the day before, asks whether a ride is arranged, and rebooks anyone who can't come so the slot can be filled.
When a patient misses, it calls that afternoon to offer the next open time, so care stays on schedule.
Callers describing a wound that's getting worse, fever or a post-surgery concern are transferred live to your clinical staff.
One install sets up the whole team for your business: who calls, who chases, who answers and who reminds. Each one opens by saying it's an AI assistant.
Calls new patient web requests within seconds and books the first podiatry visit.
Hi first name, this is an AI assistant calling for business about your appointment request.
Asks first What kind of visit do you need?
Hands off to: a person (Clinical staff)
Retries appointment requests who missed the call or didn't book.
Hi first name, this is an AI assistant for business, following up on the foot care visit you requested.
Asks first Still need a visit?
Calls day 0, 2, 5 · text after each missed call
Hands off to: a person (Front desk)
Answers 24/7, books visits, handles orthotic pickups and routes urgent calls.
Thank you for calling business. I'm the AI assistant.
Asks first New or current patient?
Hands off to: a person (Clinical staff)
Confirms follow-up visits the day before and checks rides are arranged.
Hello first name, this is an AI assistant from business calling to confirm your visit tomorrow.
Asks first Still coming tomorrow?
Call the day before · text if no answer · retry 2 hours later
Calls patients who missed a visit that day and rebooks them.
Hello first name, this is an AI assistant for business.
Asks first Would you like a new time?
Hands off to: a person (Clinical staff)
A regular patient missed a morning appointment. Here's the same-day call.
Appointment lists and missed-visit flags reach Avoonta by webhook, Zapier, Make or the API, and every rebooking goes back to your system the same way.
Use podiatry software like ModMed, eClinicalWorks or athenahealth? Connect it via Zapier or webhooks.
If day-before confirmations and same-day calls recover several missed visits each month, those visits would likely pay for the plan.
Illustration only. Your appointment counts, no-show rate and visit values will differ.
Your agent books and confirms visits and answers FAQs from your practice's own information. It never assesses wounds, infections or pain, and it doesn't give medical advice. Worsening wounds or post-surgery concerns go to a person immediately, and emergencies are told to hang up and call 911. Avoonta doesn't claim HIPAA compliance, so collect only scheduling, referral and ride details.
It says it's an AI assistant, speaks slowly and repeats times. Anyone who asks for a person is transferred.
It can ask about the patient's plan and whether they have a referral, using your rules, and flag it for staff.
Yes. It can tell patients their orthotics are ready and book a fitting.
The call is transferred live to clinical staff, or an urgent message goes to the provider. The agent never assesses it.
Set up an agent for your business, test it on your own phone, and go live today. Unlimited AI agents and team members on every plan.