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Security installersGoal: Consultation booked

The AI receptionist that books security consults while your techs pull wire.

People shop for a security system right after something happens nearby. Avoonta calls your new leads back within seconds, learns what they want to protect, and books the consultation or install.

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Security Systems · 047 of 200 industries

  • Calls security leads in seconds
  • Asks entries, cameras, smart locks
  • Books consults and installs
The problem

Why security systems leads go cold.

After a break-in down the street, homeowners book the first company that calls.

Security leads come with urgency. A neighbor's package was taken, a car was broken into, a new baby just came home. The homeowner fills out forms on several sites and wants a real conversation today.

Your techs are in attics fishing cable and mounting cameras, and your sales rep is in another living room. Callbacks wait until evening, and by then the homeowner has signed with someone else.

What Avoonta does for security systems

Four jobs, done on every call.

Calls every new lead

Outbound

When a quote request comes in, your AI Agent dials with the homeowner's consent and asks what prompted it and what they want covered: doors, windows, cameras, a doorbell camera or smart locks.

Learns the property

Outbound + inbound

House or business, number of entry points, existing equipment, Wi-Fi at the panel location and whether they rent or own. Your rep reads it before the visit.

Books the consult or install

Outbound + inbound

It checks your Google, Outlook, HighLevel or Cal.com calendar live and books a consultation, or an install slot for customers who already chose a package.

Hands ready buyers to sales

Live transfer

Ready to sign today? The call is transferred live to your sales rep, who hears a short summary before picking up.

What's in the snapshot

Security Systems: 5 AI agents, ready in one click.

One install sets up the whole team for your business: who calls, who chases, who answers and who reminds. Each one opens by saying it's an AI assistant.

  • 60minSecurity consultation, booked live
  • 4ready texts
  • 7FAQ answers for the receptionist
  • 1click installs all five
  1. New leads

    New quote caller

    Calls new security leads within seconds, learns the property and books the consult or install.

    Hi first name, this is an AI assistant calling for business about the security quote you started.

    Asks first Is it a house, apartment or business?

    • Consult booked
    • Transferred to sales
    • Not a fit

    Hands off to: a person (Tell them to hang up and dial 911, then alert the office manager)

  2. Follow-up

    Unfinished quote follow-up

    Calls people who started the online quote or missed the first call.

    Hi first name, this is an AI assistant with business.

    Asks first What made you start looking?

    Calls day 0, 1, 3, 7 · text after each missed call

    • Consult booked
    • Booking link texted
    • Not interested

    Hands off to: a person (Sales rep)

  3. Receptionist

    Sales and scheduling line

    Answers 24/7 for sales and install scheduling; routes alarm and monitoring calls away.

    Thanks for calling business. I'm the AI assistant for sales and scheduling.

    Asks first New customer or existing?

    • Consult booked
    • Service visit logged
    • Routed to monitoring line

    Hands off to: a person (Service desk (live transfer) or the monitoring number the business sets)

  4. Reminders

    Install confirmer

    Confirms tomorrow's consult or install window and adult access; rebooks missed visits.

    Hi first name, this is an AI assistant from business confirming your security appointment tomorrow.

    Asks first Will an adult be home for the whole visit?

    Call the day before · text if no answer

    • Confirmed
    • Rescheduled
    • Cancelled
  5. Reviews

    Post-install check

    Checks the new system works and the customer knows the app, then asks for a review.

    Hi first name, this is an AI assistant for business.

    Asks first Are all cameras and sensors showing up?

    • Review link texted
    • Service visit booked
    • No reply

    Hands off to: a person (Service tech)

Get the full snapshot — start free Agencies: install it for every client
Sample call

A camera inquiry, the morning after a break-in.

A homeowner asked about cameras after a car break-in on their street. Here's how it goes.

Consultation bookedCameras and smart lockOwner, details in CRM
Example call
AIHi Nina, this is Ava, an AI assistant calling for Northgate Home Security about your request. This call is recorded. Is now a good time?
NINAYes. A car was broken into on our street and we want cameras.
AII'm sorry that happened. Are you thinking just cameras, or doors and windows too? And do you own the home?
NINAWe own it. Cameras front and back, and maybe a smart lock.
AIThanks. A consultant can walk the property Thursday at 5pm or Saturday at 11am. Which suits you?
NINASaturday at 11.
Fits your tools · and the math

Works with your CRM, calendar and Zapier.

Avoonta runs beside your current sales and service tools. Leads arrive by webhook, Zapier, Make or the API, and each consult booking returns the same way.

Track sales and installs in SedonaOffice, Salesforce or HubSpot? Connect it via Zapier, Make or webhooks.

  • Google Calendar
  • Outlook
  • HighLevel
  • Cal.com
  • Webhooks
  • Zapier
  • Make
  • API

What lands in your CRM after each call

  • What prompted the call
  • Equipment wanted
  • Entry points
  • Owner or renter
  • Consult time
  • Recording and transcript
Example

What a couple of extra installs could mean.

New leads a month
150
Talk time per call, roughly
4 min
Minutes used
about 600 of 750
Plan
Agency, $199/mo

If reaching homeowners while they're still worried turns two more of those 150 leads into installs each month, those jobs could cover the plan several times.

Example only. Your lead count, call length and install value will differ; run the math with your own numbers.

Limits and compliance

Sales and scheduling only, never alarms.

Your AI Agent books consultations and installs. It never handles alarm signals, monitoring, dispatch or arming codes, and anyone reporting an intrusion or emergency in progress is told to call 911 right away. It calls only people who asked to be contacted, between 8am and 8pm their time, checks your do-not-call list, and opens by saying it's an AI assistant.

  • Not a monitoring or alarm line
  • Emergency in progress: call 911
  • Never asks for codes or passwords
Security Systems FAQ

Straight answers.

Can existing customers call it about a false alarm?

It can take a message or transfer them live to your service team, but it never touches monitoring, alarm events or system codes. Keep your monitoring line as it is.

Will it pitch packages and prices?

It can describe the packages you give it and their listed prices. Contract terms and custom quotes stay with your sales rep.

Does it work for business security too?

Yes. Add questions for building size, access control and number of cameras, and it books a site survey.

Can it call people back who didn't finish the online quote?

Yes, if they gave consent on the form. It dials within seconds, within the 8am to 8pm window in their time zone.

Related industries

Similar agents, other trades.

All 200 industries
LocksmithsGoal: Locksmith dispatched5 agentsPicks up lockout calls 24/7, gets the address and patches urgent ones to your tech. ElectriciansGoal: Estimate scheduled5 agentsAnswers electrical calls, books panel and EV charger jobs, and flags hazards fast. Outdoor LightingGoal: Design visit booked5 agentsCalls landscape and holiday lighting leads back fast and books the night design visit.

Your next security systems lead gets a call in seconds.

Set up an agent for your business, test it on your own phone, and go live today. Unlimited AI agents and team members on every plan.

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