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Wineries and breweriesGoal: Tasting booked

The AI receptionist that books tastings while your staff is pouring.

On a Saturday the tasting room is three deep at the bar and nobody can reach the phone. Avoonta books tastings and tours, answers the dog and parking questions, and calls back private event leads.

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Wineries & Breweries · 181 of 200 industries

  • Books tastings and tours
  • Calls private event leads fast
  • Guests 21 and over only
The problem

Why wineries & breweries leads go cold.

A group that can't book a tasting goes to the next tasting room on the trail.

Weekend groups plan a tasting trail the night before. If your phone rings out, they add the place up the road instead.

Private events, rehearsal dinners and company parties are the bigger prize, and those inquiries wait days for a reply because your events person is also running the floor.

What Avoonta does for wineries & breweries

Four jobs, done on every call.

Books tastings and tours

Inbound

It books seated tastings and tours from your Google, Outlook, HighLevel or Cal.com calendar and confirms everyone in the party is 21 or older.

Answers visit questions

Inbound

Hours, reservations or walk-ins, food rules, dogs, kids, parking and limo groups. It answers from your own information.

Calls event inquiries back

Outbound

Private event forms get a call within seconds, with consent, asking date, headcount and budget range for your events manager.

Hands big groups to a person

Live transfer

Bus groups, buyouts and anyone who wants a person go live to your events manager or tasting room lead.

What's in the snapshot

Wineries & Breweries: 5 AI agents, ready in one click.

One install sets up the whole team for your business: who calls, who chases, who answers and who reminds. Each one opens by saying it's an AI assistant.

  • 75minSeated tasting, booked live
  • 4ready texts
  • 7FAQ answers for the receptionist
  • 1click installs all five
  1. New leads

    Private event caller

    Calls private event inquiries within seconds and books a walk-through with the events manager.

    Hi first name, this is an AI assistant calling for business about the private event you asked about.

    Asks first What's the occasion?

    • Walk-through booked
    • Date unavailable
    • Call back later

    Hands off to: a person (Events manager)

  2. Follow-up

    Event follow-up

    Follows up on private event proposals that haven't booked.

    Hi first name, this is an AI assistant calling for business about your event proposal.

    Asks first Any questions on the proposal?

    Calls day 2, 5, 10 · text after each missed call

    • Date held
    • Went elsewhere
    • Stop contact

    Hands off to: a person (Events manager)

  3. Receptionist

    Tasting room line

    Answers tasting, tour and visit calls 24/7 and books tastings for guests 21 and over.

    Thanks for calling business, I'm the AI assistant.

    Asks first Which day and time?

    • Tasting booked
    • Question answered
    • Transferred

    Hands off to: a person (Tasting room lead)

  4. Reminders

    Tasting confirmer

    Confirms tastings the day before, reminds guests about ID and drivers, rebooks changes.

    Hi first name, this is an AI assistant calling for business to confirm your tasting tomorrow.

    Asks first Still coming tomorrow?

    Day before at noon · text if no answer

    • Confirmed
    • Rescheduled
    • Cancelled

    Hands off to: a person (Tasting room lead)

  5. Renewals

    Club renewal caller

    Calls club members before shipments and lapsed members about rejoining, with consent.

    Hi first name, this is an AI assistant calling for business about your club membership.

    Asks first Want your next shipment as usual?

    • Shipment confirmed
    • Rejoin link sent
    • Not interested
    • Stop contact

    Hands off to: a person (Club manager)

Get the full snapshot — start free Agencies: install it for every client
Sample call

A Friday-night tasting call.

A guest wants a tasting for six on Saturday. Here's the call.

Tasting bookedParty of six, 21+Patio seating
Example call
AIThanks for calling Stone Gate Vineyards, I'm the AI assistant. This call is recorded. How can I help?
ERINCan we book a tasting for six tomorrow afternoon?
AII can help. Is everyone in your group 21 or older?
ERINYes, all adults.
AIThanks. We have a seated tasting at 1pm or 3:30pm on the patio. Which works?
ERIN3:30, please.
Fits your tools · and the math

Works with your CRM, calendar and Zapier.

Event inquiries reach Avoonta by webhook, Zapier, Make or the API, and every booking and transcript goes back the same way.

Run your tasting room and club on software like Commerce7 or Tock? Connect it via Zapier or webhooks.

  • Google Calendar
  • Outlook
  • HighLevel
  • Cal.com
  • Webhooks
  • Zapier
  • Make
  • API

What lands in your CRM after each call

  • Party size
  • 21+ confirmed
  • Tasting time
  • Event date and headcount
  • Club member
  • Recording and transcript
Example

What a few more tastings and one event could mean.

Calls answered a month
180
Talk time per call, roughly
2.5 min
Minutes used
about 450 of 750
Plan
Agency, $199/mo

If answering on busy weekends adds a few tastings and books one private event, the extra revenue could cover the plan for the month.

Example only. Your call volume, call length and spend per guest will differ; use your own numbers.

Limits and compliance

Adults only, every call.

Tastings are for guests 21 and over, and the agent asks before booking. It never calls or markets to anyone under 21. Club and event calls are marketing calls, so they go only to people with prior written consent, between 8am and 8pm their time, after a do-not-call check, and every call opens with the AI disclosure. IDs are still checked at your bar.

Wineries & Breweries FAQ

Straight answers.

Does it check ages?

It asks that every guest in the party is 21 or older before booking a tasting. Your staff still checks IDs on arrival.

Can it handle wine club calls?

Yes. It can answer shipment dates and policies you provide and route billing questions to staff.

Can it take card numbers for club signups?

No. It texts your secure signup or payment link.

Will it handle limo and bus groups?

It asks group size and arrival time. Large groups are transferred to staff, since many tasting rooms have special rules for them.

Related industries

Similar agents, other trades.

All 200 industries
Event VenuesGoal: Venue tour booked5 agentsCalls venue inquiries back in seconds, checks the date and headcount, and books a tour. RestaurantsGoal: Table booked5 agentsAnswers the phone during dinner rush: reservations, hours and large-party requests. CateringGoal: Tasting booked5 agentsCalls catering inquiries back fast, gets date, headcount and style, and books a tasting.

Your next wineries & breweries lead gets a call in seconds.

Set up an agent for your business, test it on your own phone, and go live today. Unlimited AI agents and team members on every plan.

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