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Apartment leasingGoal: Tour booked

The AI leasing agent that books apartment tours at 10pm, same answers for everyone.

Renters browse listings after work, call when your leasing office is closed, and tour the first place that calls back. Avoonta answers every call, books the tour, and gives every prospect the same answers.

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Apartment Communities · 100 of 200 industries

  • Answers leasing calls 24/7
  • Same answers to every caller
  • Books in-person or self-guided tours
The problem

Why apartment communities leads go cold.

Renters usually lease at the community that schedules them first.

Rental searches happen at night and on weekends, when your leasing office is closed. Listing-site leads arrive in batches, and by the time your team calls back Monday, the renter has toured two other buildings.

During office hours, leasing agents are giving tours and processing move-ins, so phones still roll to voicemail.

What Avoonta does for apartment communities

Four jobs, done on every call.

Calls listing leads in seconds

Outbound

With the renter's consent, your AI agent calls new listing-site and website leads right away and asks about move-in date, floor plan and pets.

Answers the leasing line

Inbound

Floor plans, availability, pet policy, parking and application steps, read from your property information to every caller in the same way.

Books tours

Outbound + inbound

In-person, self-guided or virtual, booked live on your Google, Outlook, HighLevel or Cal.com calendar.

Routes maintenance emergencies

Live transfer

Residents calling after hours about a flood, no heat or a lockout are transferred live to on-call maintenance.

What's in the snapshot

Apartment Communities: 5 AI agents, ready in one click.

One install sets up the whole team for your business: who calls, who chases, who answers and who reminds. Each one opens by saying it's an AI assistant.

  • 30minApartment tour, booked live
  • 4ready texts
  • 7FAQ answers for the receptionist
  • 1click installs all five
  1. New leads

    Listing lead caller

    Calls listing-site and website rental leads within seconds and books a tour.

    Hi first name, this is an AI assistant calling for business about the apartment you asked about.

    Asks first When do you want to move in?

    • Tour booked
    • Call back later
    • Not a fit

    Hands off to: a person (Leasing manager)

  2. Follow-up

    Prospect follow-up

    Retries rental leads who missed the call or haven't toured.

    Hi first name, this is an AI assistant for business, following up on your apartment inquiry.

    Asks first Still looking to move?

    Calls day 0, 1, 3, 7 · text after each missed call

    • Tour booked
    • Booking link texted
    • Closed out

    Hands off to: a person (Leasing office)

  3. Receptionist

    Leasing line

    Answers 24/7 for prospects and residents, books tours and routes maintenance emergencies.

    Thanks for calling business. I'm the AI assistant.

    Asks first Prospect or resident?

    • Tour booked
    • Maintenance request logged
    • Transferred

    Hands off to: a person (On-call maintenance)

  4. Reminders

    Tour confirmer

    Confirms tours the day before and reschedules no-shows.

    Hi first name, this is an AI assistant from business confirming tomorrow's apartment tour.

    Asks first Still coming tomorrow?

    Call the day before · text 2 hours before

    • Confirmed
    • Rescheduled
    • Cancelled
  5. Renewals

    Lease renewal caller

    Calls residents with leases ending soon to start renewal or schedule move-out.

    Hi first name, this is an AI assistant for business.

    Asks first Are you planning to renew?

    • Renewal interest logged
    • Leasing callback
    • Move-out noted

    Hands off to: a person (Leasing manager)

Get the full snapshot — start free Agencies: install it for every client
Sample call

A listing lead at 9:40pm.

A renter clicked "request info" on a listing site after work. Here's the call.

Tour bookedTwo-bedroom, move-in 1stPet noted
Example call
AIHi Jasmin, this is Ari, an AI assistant calling for The Lofts at Pine Hill about the two-bedroom you asked about. This call is recorded. Is now okay?
JASMINYes. Is it still available for the first of next month?
AIOur current list shows two two-bedroom homes available that date. Do you have pets, and would you like an in-person or self-guided tour?
JASMINOne cat. In person, please.
AICats are welcome under our pet policy. I have tomorrow at 5:30pm or Saturday at 11am. Which would you like?
JASMINTomorrow at 5:30.
Fits your tools · and the math

Works with your CRM, calendar and Zapier.

Listing and website leads flow into Avoonta by webhook, Zapier, Make or the API, and the tour time and notes go back to your leasing CRM.

Use property software like Yardi, RealPage, Entrata or Knock? Connect it via Zapier or webhooks.

  • Google Calendar
  • Outlook
  • HighLevel
  • Cal.com
  • Webhooks
  • Zapier
  • Make
  • API

What lands in your CRM after each call

  • Move-in date
  • Floor plan interest
  • Pets
  • Tour type
  • Booked time
  • Recording and transcript
Example

What a few more leases a month could mean.

Leasing calls and leads a month
300
Talk time per call, roughly
3 min
Minutes used
about 900 of 1,500
Plan
White label, $399/mo

If answering after hours books enough extra tours to sign even one more lease a month, that rent alone exceeds the plan cost.

Example only. Your lead volume, call length and rents are your own; run the math with them.

Limits and compliance

Fair Housing: the same answers for everyone.

Your agent gives every caller the same information from your approved script and never steers anyone toward or away from a unit or building. It doesn't ask about familial status, disability, religion, national origin or any other protected characteristic, and requests for accommodations go to your staff. Listing leads are called only with consent, 8am-8pm their time, after a do-not-call check. Gas smells or fire: callers are told to leave and call 911.

  • Identical answers to every caller
  • No questions on protected classes
  • Accommodation requests go to staff
Apartment Communities FAQ

Straight answers.

How does it stay within Fair Housing rules?

It reads the same approved answers to every caller, asks only about move-in date, floor plan, pets and tour preference, and sends accommodation requests to your team.

Can it quote rent and availability?

Yes, if you send it current pricing and availability by webhook or API. Otherwise it books the tour and leaves pricing to the leasing team.

Can it book self-guided tours?

It can book the time slot and text the instructions you provide. Access codes and identity checks stay with your tour system.

Does it handle resident maintenance calls?

It can take routine requests and transfer emergencies like flooding or no heat to your on-call maintenance line.

Related industries

Similar agents, other trades.

All 200 industries
Property ManagementGoal: Tour booked5 agentsAnswers rental inquiries day and night and books unit tours. Real EstateGoal: Showing booked5 agentsCalls portal and open-house leads in seconds and books the showing. Self-StorageGoal: Move-in visit booked5 agentsAnswers unit questions around the clock and books move-in visits before renters move on.

Your next apartment communities lead gets a call in seconds.

Set up an agent for your business, test it on your own phone, and go live today. Unlimited AI agents and team members on every plan.

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