Calls every rental inquiry
Outbound
When a prospect submits an inquiry and agrees to a call, your AI Agent dials within seconds, confirms which unit they saw, and checks move-in date, number of occupants and pets against what you allow.
Property managersGoal: Tour booked
The AI receptionist that fills vacancies and still picks up the 2am no-heat call.
Every empty unit costs you rent, and every prospect who reaches voicemail calls the next listing. Avoonta calls rental inquiries back within seconds, asks your standard questions, books the tour, and sends real emergencies to your on-call line.
Property Management · 109 of 200 industries
- Calls rental leads in seconds
- Same questions for every applicant
- Routes emergencies to on-call
The problem
Why property management leads go cold.
A vacant unit is quietly losing rent every single day.
Your phone line carries everything at once: prospects asking whether the two-bedroom is still available, tenants reporting a running toilet, owners asking about a statement. Leasing calls compete with maintenance calls, and the leasing calls lose.
After hours it gets worse. Prospects browse listings at night, and a voicemail box doesn't book a tour. Meanwhile a real emergency like a burst pipe can sit in that same box until morning.
What Avoonta does for property management
Four jobs, done on every call.
Books unit tours
Outbound + inbound
It checks your leasing agent's Google, Outlook, HighLevel or Cal.com calendar live and books an in-person tour, or shares the self-tour instructions you've written.
Answers the tenant line
Inbound
Your AI receptionist picks up 24/7, takes routine maintenance requests with unit number and details, and answers common questions such as rent due dates and office hours from your info.
Sends emergencies to a human
Live transfer
Flooding, no heat in winter, or a gas smell? The caller is told what you've written to say and transferred live to your emergency line, with the unit and problem passed along.
What's in the snapshot
Property Management: 5 AI agents, ready in one click.
One install sets up the whole team for your business: who calls, who chases, who answers and who reminds. Each one opens by saying it's an AI assistant.
- 30minUnit tour, booked live
- 4ready texts
- 7FAQ answers for the receptionist
- 1click installs all five
-
New leads
Rental inquiry caller
Calls rental inquiries within seconds, asks the same screening questions of everyone and books a tour.
Hi first name, this is an AI assistant calling for business about the apartment listing you inquired on.
Asks first Which unit or listing did you see?
- Tour booked
- Self-tour info sent
- Not a fit for this unit
Hands off to: a person (Leasing office)
-
Follow-up
Vacancy follow-up
Re-calls prospects who missed the callback before the unit leases to someone else.
Hi first name, this is an AI assistant calling for business.
Asks first Is your move-in date the same?
Calls day 0, 1, 2, 5 · text after each missed call
- Tour booked
- Found another place
- Do not call
Hands off to: a person (Leasing agent)
-
Receptionist
Tenant and leasing line
Answers 24/7, takes maintenance requests with unit number, answers rent questions and routes emergencies.
Thanks for calling business, I'm the AI assistant and this call is recorded.
Asks first Which property and unit number?
- Maintenance request logged
- Tour booked
- Transferred
Hands off to: a person (On-call maintenance line)
-
Reminders
Tour confirmer
Confirms tomorrow's tour or self-tour window and reschedules when plans change.
Hi first name, this is an AI assistant calling for business to confirm your tour of the unit tomorrow at time.
Asks first Will any co-applicants come along?
Calls the day before · text if no answer
- Confirmed
- Rescheduled
- Cancelled
Hands off to: a person (Leasing agent)
-
Renewals
Lease renewal caller
Calls residents whose lease ends soon to learn their plans and book a renewal conversation.
Hi first name, this is an AI assistant calling for business about your lease, which ends soon.
Asks first Are you planning to stay, move out, or not sure yet?
- Renewal meeting booked
- Notice to vacate noted
- Undecided, call back
Hands off to: a person (Property manager)
Sample call
A rental inquiry, 15 seconds after the form.
A prospect asked about a one-bedroom on a listing site late on a Sunday. Here's the callback.
Example call
AIHi Priya, this is Sam, an AI assistant calling for Maplecrest Property Group about the one-bedroom on Cedar Street. This call is recorded. Is now okay?
PRIYAYes, is it still available? I need something by the first of next month.
AIIt is. I ask every applicant the same few questions: how many people would live there, and any pets?
PRIYAJust me, and one small cat.
AICats are allowed in that building. I can book a tour Tuesday at 6pm or Wednesday at noon. Which is better?
PRIYATuesday at 6.
Fits your tools · and the math
Works with your CRM, calendar and Zapier.
Avoonta fits next to the systems you already manage properties with. Inquiries come in by webhook, Zapier, Make or the API, and tours, answers and maintenance notes go back out the same way.
Use property software like AppFolio, Buildium or Rent Manager? Connect it via Zapier or webhooks.
- Google Calendar
- Outlook
- HighLevel
- Cal.com
- Webhooks
- Zapier
- Make
- API
What lands in your CRM after each call
- Unit of interest
- Move-in date
- Occupants and pets
- Tour time
- Maintenance request
- Recording and transcript
Example
What filling one unit sooner could mean.
- Rental inquiries a month
- 150
- Talk time per call, roughly
- 3 min
- Minutes used
- about 450 of 750
- Plan
- Agency, $199/mo
If faster callbacks fill even one vacant unit a week or two sooner each month, the rent you didn't lose could cover the plan.
Example only. Your inquiry volume, rents and vacancy days will differ; use your own numbers.
Limits and compliance
Same questions for everyone. Emergencies to a person.
Fair housing means every applicant hears the same questions, so you write one script per property and Your agent asks it the same way each time. It never steers anyone toward or away from a unit. Emergencies such as flooding, no heat or a gas smell go to your emergency line by live transfer, and you can tell callers to leave the building and call the gas utility or 911 first. Calls run 8am to 8pm in the recipient's time zone, check your do-not-call list, and open with the AI disclosure.
- One script per property, no steering
- Gas, flooding, no heat: live transfer
- Prospects called only with consent
Property Management FAQ
Straight answers.
Can it screen applicants?
It asks the qualifying questions you set, the same way for every caller, and records the answers. Approving or declining an application stays with your team and your screening process.
What happens with a maintenance emergency at night?
You define what counts as an emergency. Those calls are transferred live to your on-call number; routine requests are taken down and sent to your system.
Can it handle several properties?
Yes. Give it each property's details and tour calendar, and it answers for the right building based on the listing or the number called.
Will it talk to owners as well?
It can answer owner calls, take a message with the details and route urgent ones to a person. It doesn't discuss statements or finances beyond what you write for it.
Related industries
Similar agents, other trades.
Your next property management lead gets a call in seconds.
Set up an agent for your business, test it on your own phone, and go live today. Unlimited AI agents and team members on every plan.