Answers the service line
It takes the boat's make, length, engine type and where it's kept, so your service writer has what they need without a second call.
Every boat owner wants the same two weeks: haul-out in fall and launch in spring. Avoonta answers every call, gets the hull, engine and slip details right, and fills the schedule early.
Boat Repair & Marine Services · 139 of 200 industries
Owners who call in April want to be on the water by Memorial Day.
Marine work is seasonal and lumpy. In fall everyone needs winterizing at once, and in spring the phone rings off the hook while your techs are under a sterndrive or out on a sea trial.
Calls that go to voicemail turn into owners booking with the yard across the lake. And last year's customers never get a reminder, so they show up late and angry when the schedule is full.
It takes the boat's make, length, engine type and where it's kept, so your service writer has what they need without a second call.
Before fall and spring, it calls owners who agreed to reminders and books winterization or commissioning while there's still room.
It offers slots from your Google, Outlook, HighLevel or Cal.com calendar and notes whether the boat is on a trailer, in a slip or on the hard.
Taking on water or stranded at the dock? The call goes live to your on-call tech. Anyone in danger on the water is told to hang up and call 911 or the Coast Guard.
One install sets up the whole team for your business: who calls, who chases, who answers and who reminds. Each one opens by saying it's an AI assistant.
Calls new web service requests within seconds and books the boat in.
Hi first name, this is an AI assistant calling for business about the service request you just sent.
Asks first What make and length is the boat?
Hands off to: a person (On-call tech (live transfer); anyone in danger should hang up and call 911 or the Coast Guard)
Follows up on estimates and requests that haven't been approved or scheduled.
Hi first name, this is an AI assistant calling for business about the estimate for your boat.
Asks first Any questions on the estimate?
Calls day 1, 4, 10 · text after each missed call
Hands off to: a person (Service writer)
Answers calls 24/7, takes boat details, books service, transfers urgent calls.
Thanks for calling business, I'm the AI assistant.
Asks first Boat make, length and engine?
Hands off to: a person (Tell them to hang up and call 911 or the Coast Guard; then on-call tech)
Confirms drop-offs and haul-outs the day before and rebooks no-shows.
Hi first name, this is an AI assistant calling for business to confirm your boat drop-off tomorrow.
Asks first Still bringing it tomorrow?
Day before at 10am · text if no answer
Hands off to: a person (Service writer)
Calls past owners before fall and spring to book winterization or commissioning, with consent.
Hi first name, this is an AI assistant calling for business.
Asks first Same boat as last year?
Hands off to: a person (Service writer)
An owner who agreed to reminders hears from the yard in March.
Customer lists and web requests reach Avoonta by webhook, Zapier, Make or the API, and each booking and transcript goes back the same way.
Use marine software like Dockmaster or MarineSync? Connect it via Zapier or webhooks.
If those calls book even a few more commissioning jobs before owners shop around, the extra work could cover the plan for the season.
Example only. Your owner count, call length and job value will differ; use your own numbers.
The agent never diagnoses an engine or tells someone a boat is safe. Anyone taking on water or in danger is told to hang up and call 911 or the Coast Guard, then the call can go to your on-call tech. Reminder calls go only to owners who agreed, 8am to 8pm their time, and every call opens with the AI disclosure.
Yes. It asks the engine type and count, plus hours if the owner knows, and you can set different questions for each.
It can read your published package prices. Anything custom gets a callback from your service writer.
It books from your calendar, so block the times your lift is free and it will only offer those.
Yes. A webhook from your system can trigger a call or text that the boat is ready for pickup or launch.
Set up an agent for your business, test it on your own phone, and go live today. Unlimited AI agents and team members on every plan.