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Personal injury firmsGoal: Case review booked

The AI voice agent that finishes injury intake before the next firm calls back.

Someone hurt in a crash fills out forms on several firm websites from a waiting room. Avoonta calls within seconds, takes the intake your team needs, and books the case review.

Get started Hear a sample call

Personal Injury Lawyers · 128 of 200 industries

  • Calls injury inquiries in seconds
  • Asks accident type and date
  • Books case reviews same day
The problem

Why personal injury lawyers leads go cold.

Injured people sign with the firm that finishes intake first.

A person rear-ended on the freeway reaches out to several firms in an hour. Whichever one calls first, listens, and books the review usually gets the retainer.

Your intake team is buried in medical records requests and adjuster calls. Web inquiries from evenings and weekends sit until Monday.

What Avoonta does for personal injury lawyers

Four jobs, done on every call.

Calls every inquiry back

Outbound

Each form fill or ad lead is called within seconds, with consent, and asked what kind of accident happened and when.

Captures intake facts

Outbound + inbound

Accident type, date, location state, whether they've seen a doctor, whether police came, and whether they already have a lawyer.

Books the case review

Outbound + inbound

It books a review with your intake specialist or attorney from your Google, Outlook, HighLevel or Cal.com calendar.

Hands urgent cases to a person

Live transfer

Serious injuries, a deadline close at hand or an adjuster pressing for a statement: the call goes live to your intake lead.

What's in the snapshot

Personal Injury Lawyers: 5 AI agents, ready in one click.

One install sets up the whole team for your business: who calls, who chases, who answers and who reminds. Each one opens by saying it's an AI assistant.

  • 30minFree case review, booked live
  • 4ready texts
  • 6FAQ answers for the receptionist
  • 1click installs all five
  1. New leads

    Injury inquiry caller

    Calls injury inquiries within seconds, takes intake and books a case review.

    Hi first name, this is an AI assistant calling for business about the form you just sent.

    Asks first What kind of accident was it?

    • Case review booked
    • Already represented
    • Not a fit

    Hands off to: a person (Intake lead)

  2. Follow-up

    Intake follow-up

    Re-tries inquirers who missed the call or weren't ready to book.

    Hi first name, this is an AI assistant calling for business.

    Asks first Are you still looking for help with the claim?

    Calls day 0, 1, 2, 4 · text after each missed call

    • Case review booked
    • Hired another firm
    • Stop calling

    Hands off to: a person (Intake specialist)

  3. Receptionist

    Injury intake line

    Answers calls 24/7, takes new-case intake and routes current clients to their case manager.

    Thanks for calling business, I'm the AI assistant and this call is recorded.

    Asks first New injury or existing case?

    • Case review booked
    • Message to case manager
    • Transferred

    Hands off to: a person (Case manager)

  4. Reminders

    Review confirmer

    Confirms tomorrow's case review and lists documents to have handy.

    Hi first name, this is an AI assistant calling for business to confirm your case review tomorrow at time.

    Asks first Still available?

    Calls the day before · text if no answer

    • Confirmed
    • Rescheduled
    • Cancelled

    Hands off to: a person (Intake specialist)

  5. No-show recovery

    Missed review caller

    Calls people who missed their case review and offers a new time.

    Hi first name, this is an AI assistant calling for business.

    Asks first Do you still want a review?

    • Review rebooked
    • No longer interested
    • Stop calling

    Hands off to: a person (Intake lead)

Get the full snapshot — start free Agencies: install it for every client
Sample call

A rear-end crash, 30 seconds after the form.

A driver filled out the firm's form from an urgent care waiting room.

Case review bookedAuto, police reportIntake sent to CRM
Example call
AIHi Keisha, this is Nora, an AI assistant calling for Calder and Webb Injury Law about the form you just sent. This call is recorded. I can't give legal advice, but I can get you a case review. Okay to talk?
KEISHAYes. Someone hit me from behind this morning.
AII'm sorry. If you need medical help, please follow your doctor's advice first. Have you been seen today, and did police come to the scene?
KEISHAI'm at urgent care now. Police came and made a report.
AIThank you. An attorney can review this with you today at 5pm or tomorrow at 10am. Which works?
KEISHATomorrow at 10.
Fits your tools · and the math

Works with your CRM, calendar and Zapier.

Injury inquiries come into Avoonta by webhook, Zapier, Make or the API, and the intake answers go straight back to your case pipeline the same way.

Run intake in Lawmatics, Filevine or Clio Grow? Connect it via Zapier or webhooks.

  • Google Calendar
  • Outlook
  • HighLevel
  • Cal.com
  • Webhooks
  • Zapier
  • Make
  • API

What lands in your CRM after each call

  • Accident type
  • Date of injury
  • Treatment status
  • Police report
  • Review time
  • Recording and transcript
Example

What one more signed case could mean.

Inquiries a month
150
Talk time per call, roughly
4 min
Minutes used
about 600 of 750
Plan
Agency, $199/mo

If calling first helps you sign one more case a month, the fee from that case would likely cover the plan many times.

Example only. Inquiry volume, talk time and case values differ widely; use your own numbers.

Limits and compliance

Only people who reached out. No advice.

Bar rules restrict soliciting accident victims. Your agent calls only people who contacted your firm and consented, between 8am and 8pm their time, after a do-not-call check. It never tells anyone what a case is worth, never advises on medical care or insurance statements, and tells anyone with an emergency to call 911.

  • No solicitation of accident lists
  • No case-value talk
  • Medical questions go to their doctor
Personal Injury Lawyers FAQ

Straight answers.

Will it tell callers if they have a case?

No. It gathers the facts your team asks for and books a review with an attorney or intake specialist.

Can it call purchased accident leads?

Only leads where the person consented to contact from your firm. It won't call scraped police report lists.

What if the caller is still in the hospital?

It keeps the call short, offers to book a later time, and can transfer to a person if the caller wants.

Does it work in Spanish?

Yes. It speaks dozens of languages and states it's an AI assistant in each.

Related industries

Similar agents, other trades.

All 200 industries
Law FirmsGoal: Consultation booked5 agentsAnswers new-client calls 24/7, takes intake and books the consultation. Auto Repair ShopsGoal: Drop-off booked5 agentsAnswers the shop phone 24/7 and books repair drop-offs while techs stay under the hood. ChiropractorsGoal: First visit booked5 agentsCalls back back-pain inquiries in seconds and books the first adjustment visit.

Your next personal injury lawyers lead gets a call in seconds.

Set up an agent for your business, test it on your own phone, and go live today. Unlimited AI agents and team members on every plan.

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